Remote servicing and repair

Experienced and goal-oriented, our repair and remote servicing staff are by your side when it matters.

Speedy problem solving

When it is subject to heavy-duty use, even first-class technology sometimes needs support. But if you encounter problems with your Helmers plant, we are available for you around the clock.

Join forces with us to profit from …
… reliable accessibility;
… maximum availability since spare parts are stocked in-house; and …
… swift, straightforward repair.

Your contact: 
Tel.: +49 (0)541 13902-27 or -37    


[Translate to English:] Zwei Männer mit Tablet

Helmers’ remote servicing

Our team of experts will answer questions about your Helmers plant technology, control technology and software in a competent and solution-focused manner. Rely on short response times and binding statements.

How you benefit:

  • Ad-hoc help due to remote diagnoses over VPN
  • Specialised contacts
  • Minimise downtimes – maximise productivity


Full service: everything from a single source

We are by your side throughout the entire project – and beyond – and bring a wealth of experience to the table:

  • Idea, feasibility studies, analyses, preliminary planning, simulation
  • Planning and design 
  • Production 
  • Assembly and commissioning 
  • Aftersales service (training, maintenance, repair, spare parts)

Special solutions: always tailored to individual needs

We turn your customised plant into a reality:

  • Individual design 
  • Application-focused special-purpose machines and applications
  • Integration of partially and fully automated special components 
  • For intralogistics systems and conveyor technology 

Turnkey solutions: ready for use

Comprehensively planned and handed over ready for operation: How you benefit from your Helmers plant:

  • Customised intralogistics systems 
  • Ideal technical and economical solutions
  • Assembly by a team of specialists
  • On-site application training 

Retrofitting: modernised to measure

We modernise or expand your existing plant in line with your ideas:

  • Upgrading electrical components and plant control
  • Greater performance – greater efficiency – greater cost effectiveness
  • Reliable implementation even when time is tight
  • Minimal disruption to operations 

Additional services

Contact us.

Initial, non-binding consultation: Send us a message and we will get back to you promptly.


[Translate to English:] Mitarbeiter mit Headset